1. Parties
Provider: UP-NETWORK Sàrl, Boulevard de la Cluse 43, c/o Maceo Sahli, 1205 Geneva, Switzerland (CHE-169.096.269), operating cdn.pizza.
Customer: any individual or legal entity creating an account on cdn.pizza.
2. Service description
cdn.pizza is a Content Delivery Network (CDN) service offering:
- Static file hosting and global distribution
- DNS zone management and automatic SSL certificates
- WAF protection, rate limiting, Anti-DDoS
- REST API, GraphQL, CLI and GitHub Action
- Management dashboard and analytics
3. Access and registration
Registration is open to anyone aged 18 or over, or any legally incorporated company. The Customer is responsible for maintaining the confidentiality of their credentials.
4. Pricing and billing
4.1 Margherita nodes (0 CHF/GB)
Traffic routed through nodes priced at 0 CHF/GB is free with no volume limit. No payment is required for these nodes.
4.2 Premium nodes
Premium traffic is billed from the first GB at the rate of the relevant node (price per GB shown for each POP in the console). Applicable rates and any historical account-specific allowance or credit are displayed in the dashboard and applied automatically before billing.
4.3 Prepaid model
The service is exclusively prepaid. The Customer tops up their account via Payrexx before consumption. No credit line is granted. Unused credits do not expire.
4.4 No refunds
Topped-up credits are non-refundable, except in the case of a technical error attributable to UP-NETWORK Sàrl and duly documented.
5. Acceptable use
It is strictly prohibited to use cdn.pizza to:
- Distribute illegal content (child abuse material, hate speech, etc.)
- Launch DDoS attacks or use the network as an attack source
- Distribute malware or malicious software
- Infringe third-party intellectual property rights
- Circumvent legal geographical restrictions
- Spam or phishing
Any breach results in immediate account suspension without refund.
6. Service Level Agreement (SLA)
UP-NETWORK Sàrl commits to maintaining 99.9% node availability on a rolling monthly basis, excluding:
- Scheduled maintenance (announced 48h in advance via dashboard)
- Force majeure events
- Volumetric attacks exceeding mitigation capacity
In case of SLA breach, the Customer may request a service credit proportional to the downtime period.
7. Suspension and termination
- By the Customer: termination possible at any time from the dashboard. Remaining credits are forfeited.
- By UP-NETWORK Sàrl: immediate suspension for abuse, ToS breach or legal non-compliance. Termination with 30 days notice for commercial reasons.
8. Liability
UP-NETWORK Sàrl's liability is limited to amounts actually paid by the Customer in the last 3 months. UP-NETWORK Sàrl cannot be held liable for indirect damages (loss of revenue, data loss, reputational harm).
The Customer is solely responsible for content distributed through cdn.pizza.
9. Intellectual property
The Customer retains all rights to files they host. They grant UP-NETWORK Sàrl a limited, non-exclusive licence to host and distribute these files as part of the service.
10. Changes to Terms
UP-NETWORK Sàrl may amend these terms. The Customer will be notified by email at least 30 days before changes take effect. Continued use of the service constitutes acceptance.
11. Governing law and jurisdiction
These Terms are governed by Swiss law. Any dispute shall be subject to the exclusive jurisdiction of the courts of the Canton of Geneva (Switzerland). The UN Convention on Contracts for the International Sale of Goods is excluded.
12. Contact
hello@cdn.pizza — UP-NETWORK Sàrl, Boulevard de la Cluse 43, c/o Maceo Sahli, 1205 Geneva, Switzerland